Our technical standards help evaluate:
- gaming equipment, and
- systems for operation in Victoria.
The gaming equipment and systems are tested by accredited testing facilities, before recommending them for our approval.
Gaming machines and games
Commission standards for electronic gaming machine types and games
The Commission Standards for electronic gaming machine (EGM) types and games include:
The Gaming Machine National Standard (the Standard) provides guidance to EGM manufacturers for the design of EGMs, game software and related equipment. In addition to core consumer protection measures, the Standard provides design and testable requirements for EGMs to ensure that all associated equipment and software complies with regulatory requirements. The Standard is used by all jurisdictions in Australia and New Zealand.
The Victorian Appendix to the Standard captures additional or modified requirements that Victoria sets for EGMs operating in Crown Casino and in Victorian Club and Hotel gaming venues.
The VGCCC uses these documents to assess applications for new gaming equipment.
Revision 12.1 of the Gaming Machine National Standard
On 17 December 2025, the Commission amended both the Standard and the Victorian Appendix. Revision 12.1 of the Standard and the Victorian Appendix 2025 came into effect on 1 August 2026
The amendments focus on increasing consumer protection requirements on new EGMs, including:
Prohibiting losses disguised as wins:
Preventing celebratory sounds or visuals when a player loses money on a spin, even if a partial return is shown (e.g. betting $1 and receiving $0.50).
- Prohibiting the display of previous game results, bonus or jackpot outcomes:
Challenging the belief that a “win is due.” This is a common misperception in gambling.
- Defining ‘near misses’ and prohibiting programmable near misses being part of game design:
Where intentional game programming makes it appear that a win was close. This can lead to players believing a win will occur soon.
- Removing qualifying bet requirement to win top or jackpot prizes:
Where a player must place bets on a minimum number of lines to be eligible for the top prize. This encourages players to place higher bets.
Changes to the Victorian Appendix included reducing the cash load-up limit for EGMs to $100, down from $1,000 and removing references to the EGM spin rate, which is set in the Gambling Regulation Act 2003. These changes were announced by the Victorian Government on 16 July 2023 and implemented on 1 December 2025.
Monitoring system standards
The Victorian Central Monitoring and Control System Requirements Document is the standard for the monitoring system, in accordance with section 10.1.5A (2)(a) of the Gambling Regulation Act 2003.
Cashless gaming systems
The technical standard in Victoria for cashless gaming systems is the Ticket-In Ticket-Out (TITO) and Card Based Cashless (CBC) Gaming in Gaming Venues Technical Standards Version 1.0.
This is in line with section 10.1.5B of the Gambling Regulation Act 2003.
See Ticket-in Ticket-Out (TITO) for other TITO related information.
*Note: the cut-off date for unclaimed winnings is 1 March each year, not 31 March (section 10.3 and table 12.1).
The Melbourne Casino
Casino operator requirements
In addition to the Commission's standards, the Technical Requirement Document (TRD) provides information about:
- system related requirements for the monitoring system
- jackpot systems
- table games
- bonuses & promotions, and
- related gaming equipment for operation in the Melbourne Casino.
In addition to legislative requirements, the TRD will form the basis of testing and assessment of gaming equipment, including:
- monitoring systems for approval, in line with section 62(2) of the Casino Control Act 1991.
Pre-commitment system
Pre-commitment system standards
The Victorian Pre-commitment System Requirements Document is made in accordance with section 10.1.5A (2)(a) of the Gambling Regulation Act 2003.
Player account equipment
The Victorian Player Account Equipment technical requirements document sets the minimum terms of the Player Account Equipment (PAE). It describes technical requirements PAE must meet for the operation of the pre-commitment scheme.
Electronic machine live trials
Our Electronic Gaming Machine Live Trial Framework Document supports the trialled introduction of new machine types and games. This is to ensure they don't cause harm for users.
The framework provides key conditions that may be applicable to the live trial, including:
- operational conditions showing (minimum) requirements for the trial to provide a useful outcome. This includes:
- the length of the trial period
- trial location (to ensure exposure across the state and within trial venues), and
- the importance of general player observation when they're engaging with the trial game.
- quantitative requirements in relation to data which may be captured from:
- the electronic gaming machine, and/or
- the central monitoring system (to highlight its performance).
- qualitative requirements for capturing player intelligence through surveys, to inform an assessment of:
- the players’ view of game performance, and
- potential for harm.
Lotteries
Victorian lottery system requirements
The Victorian Lottery System Requirements is used to assess and test:
- lottery equipment, and
- systems submitted for approval under section 5.2.1A of the Gambling Regulation Act 2003.
Keno
Standard for Keno systems in Victoria
The Keno Technical Standard is used to assess and test:
- keno equipment, and
- systems submitted for approval under section 6A.2.5 of the Gambling Regulation Act 2003.
Wagering and betting
Standards for wagering and betting systems in Victoria
The Wagering and Betting Technical Standard is used to assess and test:
- wagering and betting equipment, and
- systems submitted for approval under section 4.2.3 of the Gambling Regulation Act 2003.
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