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The VGCCC will be operating with reduced staff from Monday 29 December to Friday 2 January 2026. During this time, it may take longer than usual for us to respond to enquiries. Thank you for your understanding.

Reducing harm

The ripple effect of gambling harm means that it is not limited to people who gamble. Affected others can include family members, friends, colleagues, acquaintances and the broader community.

Protecting Victorians from gambling harm is central to our regulatory approach. Preventing and reducing gambling harm must also be central to the approach of gambling operators.

The VGCCC’s position on gambling harm is as follows.

  1. Our harm minimisation objective guides all our regulatory decisions, actions and expectations.
  2. Gambling causes harm.
  3. Recovery from harm does not alter the causal role played by gambling.
  4. Harm is preventable.
  5. Gambling markets gravitate toward harmful offerings.
  6. Gambling regulation seeks to prevent harm.
  7. Gambling providers have a duty to care for the wellbeing of their customers and their communities.

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