Organisational structure

Regulates the Melbourne Casino, including its compliance with obligations relating to harm minimisation, design and operation of games, equipment and machines, preventing, and operating free from criminal influence or exploitation.

Provides end-to-end regulatory approach to non-casino gambling in Victoria.
This includes licencing and other approvals, monitoring, education and engagement and enforcement functions.

Operates as our regulatory centre of excellence. Provides highly specialised services in revenue and systems assurance, risk, intelligence, complaints management, education and awareness and system and equipment approvals.

Provides communications advice and support across three workstreams:
digital engagement & social media; media & communication strategy; and stakeholder engagement & corporate communications.

Provides legal advice, supports policy and harm minimisation priorities, and enables the proper management of risks and compliance obligations.

Provides services such as financial management and reporting, building and facilities management, procurement and office administration.

Delivers digital solutions that improve the employee experience, drive efficiencies, and supports our risk-based data-led regulatory approach.

Focuses on long-term workforce requirements, trends and capabilities, attracting and retaining high-quality talent, investing in the development of our people and building a positive culture.

Serves as a conduit for organising, developing, maintaining and managing relationships across divisions and with external organisations.
Leads strategic planning, manages cross-organisation coordination, and provides advice and support to the CEO.