Please visit Liquor Control Victoria’s website for liquor licensing, compliance, and regulatory information.
YourPlay is an initiative to help players gamble responsibly by setting time and spend limits on a personal gaming card prior to playing. Known as pre-commitment, players can track their activity on their card as they go.
Gaming venue operators and staff must promote and assist players in all aspects of YourPlay under the Gambling Regulation Act 2003 and Gambling Regulation (Pre-commitment and Loyalty Schemes) Regulations 2014.
It is important that gaming venues make YourPlay a priority. This can include reviewing current processes to ensure all YourPlay obligations are met, and staff are up-to-date with YourPlay training.
Refer to the main obligations below to ensure your venue and staff are compliant.
Mandatory signage
Gaming venues must visibly display these posters, brochures and talkers:
Click here for more information on mandatory signage.
Registered player cards
On request, staff must issue a registered YourPlay card to patrons that want to sign-up or to existing account holders.
Staff must be able to:
Casual player cards
The required number of YourPlay casual cards must be:
Loyalty Programs
If your gaming venue runs a loyalty program, staff must:
Assistance
On request, all staff must assist a person in the gaming machine area to:
For assistance, please contact your Venue Support Worker.
More information can be found from the Department of Justice and Community Safety on the YourPlay information for venue operators page.