Responsible Gambling Register – what to include

Maintaining a register is how venues demonstrate they have implemented their Code.

The VGCCC has produced guidance material(opens in a new window) on maintaining a compliant register and our expectations, along with an example of what a compliant register should look like. 

A properly maintained register would demonstrate to VGCCC inspectors that a venue is: 

• monitoring the gaming area
• identifying potential gambling harm 
• interacting with customers 
• performing intervention actions 
• recording details as required by the Ministerial Direction and the Code of Conduct(opens in a new window). 

We encourage venue operators to share the guidance with staff, and ensure they understand what is expected of them when working in a gaming venue.  

The Responsible Gambling Register must be maintained and produced to inspectors on request.  

See more information and guidance on a Responsible Gambling Register(opens in a new window).