Fraudulent VGCCC entitlement payment invoices

Published:
Thursday, 26 September 2024 at 1:14 pm

We strongly encourage venue operators to check VGCCC payment invoices to ensure they are legitimate.

A venue operator recently received a fraudulent entitlement payment invoice which requested payment to a false VGCCC bank account.

The VGCCC has not changed banking details.

If you receive a VGCCC invoice, please check to ensure it contains the correct account details – VGCCC Revenue Account. 

Do not pay an invoice unless you have confirmed it is legitimate. If you have any doubts about a payment request or suspect an email using our name or logo may not be genuine, contact us on 1300 599 759.

Fraudulent invoices may be identifiable by:

  • emails sent at odd hours or from international time zones  
  • emails from suspicious, misspelt or unusual email addresses  
  • requests for changes to critical information such as account details or account names  
  • VGCCC branded materials used with unusual details such as incorrect email and website addresses and spelling mistakes  
  • payment details to unauthorised or personal account names. 

For further information on cyber security, visit the Australian Cyber Security Centre(opens in a new window).

Updated