- Published:
- Thursday, 30 January 2025 at 3:44 pm
In January, the VGCCC fined registered online bookmaker VicBet $130,000 for 2 breaches of customer care obligations by:
- offering and providing a $1,800 bonus bet to a customer after they asked for their betting account to be closed in September 2022. The fine was $50,000.
- repeatedly sending gambling promotional material to a customer after they permanently self-excluded from VicBet in March 2020. The penalty was an $80,000 fine.
For more information, see the VGCCC media release(opens in a new window).
Updated