Beware of illegal and unlicensed online operators

They may look legitimate but don’t provide the same level of customer protection as a licensed company.

Reports and complaints to the Australian Communications and Media Authority (ACMA) indicate how customers are being scammed by these illegal sites, such as:

• Illegal operators let the customer deposit money into an account on their website or app but won’t let the customer access their winnings.
• The illegal operator moves or closes its services, and the customer’s money disappears.
• An illegal operator continues to withdraw funds from a customer’s bank account without their permission.
• ACMA has blocked the website, meaning the customer can’t log in and access their money.

Check if the online gambling service is permitted to operate in Australia by visiting the ACMA register. If anyone suspects a website is offering illegal and unlicensed gambling services, please report it to ACMA.